Ratings
Off better to the newest worst during the last number of years. Can’t faith just how inexperienced, and totally amazingly dumb past faith, the individuals have become at this credit relationship. I’ve started using a % or a couple of much more from the almost every other credit unions to own my personal money to store me personally this new disappointment away from coping which have foolish some one. People dilemmas the newest Department regarding credit unions is the place so you’re able to file grievances. Due to the fact Massachusetts attorney generals workplace will not manage all of them.
Poor change I have ever before seen
Bad upgrade We have actually ever viewed. The outdated on line financial is actually much premium than just this new you to. Remaining my personal past financial due to a poor posting and you will shortly after 15 years which have DCU I am considering leaving.
DCU affiliate once the 2015 and you will departing
I’ve been an effective DCU member due to the fact 2015 and you may handled an excellent 100% payment record for an auto loan and a credit card. To your software up-date in later 2023, I had difficulty logging in and you may and also make repayments. For that reason, We rerouted my bill costs for other notes. I obtained a notification to possess a fantastic equilibrium from 63 cents, punctually named to repay they, and you may said the latest technology products. Regrettably, my questions were not addressed. From the pursuing the recharging duration, an equilibrium out-of $1 and some dollars are once more recharged that we paid off. Customer support doesn’t have idea if any almost every other fees could well be added int he second charging cyclee tough DCU less my personal borrowing from the bank restriction off $10,000 to help you $0 and reported my account while the outstanding on the credit bureaus, and therefore reduced my credit history because of the 108 products-to possess 63 dollars. I’m currently disputing that it which have DCU as well as the credit reporting agencies, however, I’d caution folks to carefully check out the potential implications in advance of employing their functions.
They shed my car name document
Hi, I’m composing to give my personal viewpoints about the way an essential document try mishandled treated from the DCU. I’m really upset you to my personal Identity document is actually sent out over me without having any tracking information as a consequence of USPS. In my opinion is actually gross negligence. While i hit off to new DCU after waiting couple of months, I was informed the fresh new Term file was dispensed thirty day period once the loan was paid down. However, I have perhaps not acquired people term file for the mail. We seemed with regional USPS and so they totally cannot shadow this new delivered send. I was hence offered to check out DMV which have an excellent Lien launch page and you may performs regarding base. This is very frustrating and you will awkward for me personally. It will cost us to get copy. I wish there were ideal process positioned in the 1st so i don’t have never ever missing an essential.
Bad Support service
DCU is the worst without doubt. I found myself closure during the back at my Car finance and finished up choosing DCU. They accepted my personal financing and you can requested me to open an account and therefore were unsuccessful 3 x. The brand new they requested me to give article that we is actually was in a position to open a registration right after which immediately after 2 days, my personal application for the loan wasn’t still recognized and you may through to getting in touch with they told you told you its canceled and are also sorry. Its loan places Indian Springs Village so pathetic when you urgently need the auto loan. The client service associate was not anyway empathetic.
Awful Financial and no ATMs and you may Terrible Support service
For folks who skip the days of waiting from inside the longer outlines to withdraw money from the bank, after that DCU is your put! My home is an active urban area, yet DCU features few towns and cities here. At the same time, their ATMs is actually no place become receive apart from regarding the genuine lender. This is the only bank inside the 2020 that still retains much time outlines meeting the door into the typical time. If you need to name the financial institution, expect to end up being handled rudely. When using DCU for vehicles-spend selection with debtors, you can expect very long turn-as much as minutes so you’re able to echo money were made. It bank is dreadful to own a lot of reasons to go into. Steer clear!